Privacy Policy

Last Updated: February 2026

Them Paint Guys Limited (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website (thempaintguys.co.uk) and use our services.

1. Information We Collect

We collect information that helps us provide our automotive repair services and improve your experience on our site:

Personal Identifiers: Name, email address, and phone number (provided via contact forms or booking requests).

Vehicle Information: Registration numbers and service history provided by you or third parties (such as insurance companies).

Technical Data: IP address, browser type, device type, and operating system (collected automatically via IONOS SiteAnalytics and Google tags).

2. How We Use Your Data

We process your data based on the following legal grounds:

Contract: To provide repair quotes and perform services you have requested.

Legitimate Interests: To analyze website performance and improve our marketing.

Consent: Where you have explicitly agreed to receive marketing or allowed the use of tracking cookies.

3. Google Ads & Remarketing

We use Google Ads and Google Tag Manager to promote our services. To comply with Google’s policies, we disclose the following:

Third-Party Vendors: Third-party vendors, including Google, show our ads on sites across the internet.

Cookies: We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website.

Opt-Out: You can opt out of Google’s use of cookies or device identifiers by visiting Google’s Ad Settings. Alternatively, you can opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative opt-out page.

4. IONOS SiteAnalytics

Our website is hosted by IONOS. We use IONOS SiteAnalytics to understand visitor behavior. This service uses tracking pixels or server-side log files to collect data such as the referrer, browser version, and anonymized IP address. This data is stored for 8 weeks and is used solely for statistical analysis and technical optimization.

5. Third-Party Links (SimplyBook.it & Google Maps)

Our site may include links to third-party services like SimplyBook.it for bookings or Google Maps for locations. These providers have their own privacy policies, and we recommend reviewing them.

6. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation, you have the right to:

Access a copy of your personal data.

Request the correction or erasure of your data.

Object to or restrict the processing of your data.

Withdraw consent at any time.

To exercise these rights, please contact us at admin@thempaintguys.co.uk.

7. Contact Us

Them Paint Guys Limited 

Unit 5, Cwmtawe Business Park,

Alloy Industrial Estate, Pontardawe,

Swansea, SA8 4EZ

Phone: 01792 805123

Email: admin@thempaintguys.co.uk

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.