If you have an accident and you want to use your insurance policy to pay for the damage, Them Paint Guys can fully help you through this process from beginning to end.
It is important to first establish if the accident is your fault or not.
If the accident was NOT your fault, please allow Them Paint Guys to manage your claim and contact us first before your insurers.
If the accident was not your fault, you do not need to use your own comprehensive insurance policy. We have a specialist, dedicated claims handling team that will claim all associated costs directly from the at fault party. We have a specialist team to guide you through the whole process, and ensure you receive the best service.
What is the person at fault doesn't want to go through insurance?
Sometimes it sounds like a good idea to help a fellow driver out by avoiding making an insurance claim. Usually the drivers who opt for this are unware of actual repair and courtesy car hire costs. They can get update and try to dictate where you vehicle is repaired and at what cost.
Further damages or receiving failed/fault repair could not only be dangerous for you but could also be costly for you in the future, especially if these repairs have little or no guarantee.
Vehicle repairs these days are not as simple as bolt on panels and filler repairs, especially with electric vehicles or vehicles with ADAS or Lane Assist techology. The costs for recalibrating this technology after taking certain parts off could cost thousands alone. When a third party is liable we usually advise that you're always safer to use one of our claim management team to help ensure you receive the level of repair you're entitled to.
BENEFITS INCLUDE:
If the accident was YOUR FAULT, please read on:
Ensure you call us first and we can advise you every step of the way. We will even give you £250 off of your insurance excess. Our team are fully trained to liaise with your insurance company, provide a full repair estimate on our specialist insurance approved system, talk to their engineers and get full approval to proceed and repair your vehicle.
If your insurance company do not provide you with a courtesy vehicle for the duration of the repairs, we may be able to provide one for you from our own fleet of vehicles.
As it is YOUR car, it's YOUR choice where you have it repaired. It is your absolute legal right to have it repaired where you like and your insurance company cannot dictate where you get your car repaired just like your insurance didn't tell you where to buy the car from. Insurance companies can attempt to get vehicles fixed for the lowest possible price without caring as much about the quality of the repair as you do.
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