Did you know...

When involved in an accident, it is your legal right to make the choice about where to take your car for its repair. You DO NOT need to go with the repair centre recommended by your insurer. Regardless of who repairs your car, your insurer still has a legal obligation to treat all customers fairly. 

You may have had work done with us previously, come across our work on social media or even had a recommendation from a friend. The reasons are endless for why you may want to choose Them Paint Guys LTD to carry out the repair, whether privately or through an insurance claim. 

If you are still undecided, contact us and we will advise you of the rules behind choosing your vehicle repairer, and take you through the following steps which we commit to when dealing with all accident repairs:

Step 1: Your vehicle will be assessed. 

Step 2: An estimated price will be generated and sent to your insurance company along with images of the damage. 

Step 3: If the repairs are viable, we will obtain authority from your insurance company, order the parts and begin repairing your vehicle Note: if the vehicle is beyond economical repair, your insurance company will contact you directly. 

Step 4: You will then receive an estimated completion date for your vehicle. 

Step 5: Upon completion, your vehicle will receive a quality control check. 

Step 6: Your vehicle will be valeted and prepared for its return. 

Step 7: Your vehicle will be made available for collection or delivered to you.